Support

We believe in building strong customer relations by offering high levels of product support and service.  Please contact us with regard to your specific support request as listed below: 

Maverick Technology Remote Support:

Please Download the Maverick Remote Support TeamViewer application below. Please call us on 01280 816 333 Option 2, with your Remote I.D. number. 

Please SAVE the application to your desktop so you do not have to download it again

Download TeamViewer Full version

Technical Support | Tool or Software Related issues: 

If you require technical support on how to install the product software or how to use any of our products please contact us on: 

Phone:  +44 (0) 1280 816 333

Fax:  +44 (0) 1280 816 111

Email: support@mavericktechnology.co.uk

Technical Support | Vehicle-Related

New OEM (FORD VCM, GM MDI, PassThru etc) product technical support:

We pride ourselves on the technical support we have been giving since 1999 and are well known for the excellent support we give.  We want to continue giving the same high level of service to our customers but due to the amount of technical support we now provide we have to charge for the service, however....

YOU WILL GET 60 DAYS FREE PRODUCT TECHNICAL SUPPORT FROM DATE OF DISPATCH/INSTALL

After that time, there are three options of support available: 

  1. Opt out – NO technical support
  2. Pay as you use - £60 per hour, product technical and team viewer support (min ½ hr £30 charge)
  3. Any time – £345 annual product technical support - Mon to Fri 9-1pm and 2-5pm*

No response will be deemed as Option 1

* Option 3 – subject to fair use

DEC Superscan Tech support:

Run by Maverick Technology, however, to receive support customers must have a valid subscription and be on the latest version software

Autel Tech support:

Run by Autel ph: 03330 129 959

G-Scan Tech support:

Run by ADL Blueprint: 01622 834 213 

Gas Analyser Calibration & Repairs:

MOT / UKAS Gas Calibration for AVL and Hermann Gas Analysers

Complete repair and refurbishment service for the full of range Hermann equipment.

Warranty:

All products supplied carry the manufacturer's warranty (usually 12 months)

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